Successful orders are shipped within 24 hrs. of placing an order and normally delivered in 5-7 working days from the dispatched date.
You should receive an e-mail confirming your order shortly after completing your transaction. If you do not receive the e-mail, please check your spam or junk folder before contacting urSense. If you do not receive an e-mail confirmation within 24 hours of placing your transaction, please
contact us at

We ship items as soon as possible. In the shopping cart, estimated delivery dates are indicated for each product and these does not include weekends or holidays. Please note that this is not a guaranteed delivery dates for your order. Some order/products may take longer to deliver due to remote locations, uncertainties in shipping, product availability, and circumstances outside our control (weather etc.).

To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including correct PIN Code and contact number.

Do the shipping charges vary on the number of items purchased/weight of the order?

All shipping charges are FLAT irrespective of the order size and weight.

How long will it take for my order to reach me?

We ship your order within 24 business hours and it will be delivered within 1-3 business days. In some cases, it may take longer, depending on your location.

What delivery methods do you use?

We use leading courier companies such as Delhivery for shipments in India.

What should be done if my package has been opened or tampered with?

If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer care team via phone at +91-9990000286 / 011-41741415. Kindly note, any intimation after 24 hours of the attempted delivery, will not be considered.