WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
urSense collects personal information in several ways when you place an order, buy a gift voucher for a friend, or register for a service offered by urSense. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card, billing address(es) so that we can process and fulfill your order. Saved card details will NEVER be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
WHAT ABOUT COOKIES?
HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
urSense may use your personal information for the processing of orders, payments, and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third-party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
MARKETING OPT-IN AND OPT-OUT PROVISION
When you register, you will be given the option to opt-out of subscribing to our regular update service, which will send you: (1) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Ursense, our subsidiaries, or selected business partners; and/or (2) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about urSense, our subsidiaries, or selected business partners; and/or
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by urSense.
At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. To opt-out of direct mail service or updates, please contact a urSense customer care representative by email at firstname.lastname@example.org.
HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION URSENSE MAINTAINS
If for any reason you are concerned that the personal information held by urSense is NOT correct, please visit the website and, after logging into the site using the “Sign In” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the Customer Care department may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Preferences. You can change or delete saved credit card details each time you make a purchase. You will also be able to delete saved credit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be reprocessed through customer finance check. If you prefer, you may contact us by email at email@example.com, and we will amend your personal details.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you have provided us with. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third-party business partners to whom we transfer any data will provide sufficient protection for that personal information.
WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
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